Challenges related to psychosocial working conditions
Overview: About the most common challenges related to psychosocial working conditions at the shop and the factors that the Danish Working Environment Authority requires you to address. Here you can read about what you can do as an employee, a manager or a member of the health and safety group.
Stress can occur when you experience an imbalance between demands and resources over a longer period.
Violence and robbery
How to prevent robbery, manage the risk and prepare yourself for so that you know how to react if you are robbed.
Conflict with customers
Conflicts with customers cannot be completely avoided. But we have to manage conflicts, otherwise they will grow bigger and may become unresolvable.
Bullying, sexual harassment and other offensive behaviour occur somone feel offended or exposed to unpleasant behaviour over a longer period.
Shoplifting - when customers steal
All shops experience shoplifting. Therefore, it's important that everyone knows how to deal with the situation.